Community
Community and Reviews Policy
How MateRico treats reviews, examples, community content, moderation, and authenticity.
Last updated: May 1, 2026
Current production status
MateRico may show editorial examples, placeholder previews, or imported community-style cards while product/community features are being built. They must not be presented as verified consumer reviews unless the underlying review system, source, and display method are documented.
If a review, score, testimonial, or community post is not live user-generated content, the surface must be hidden from release or labeled clearly enough that a reasonable visitor cannot mistake it for authentic consumer feedback.
Authenticity rules
Public ratings or review summaries may be shown only when they are calculated from genuine underlying submissions using a documented method. MateRico does not suppress negative reviews because of sentiment and does not make incentives conditional on positive content.
- Material connections, incentives, freebies, sponsorships, or editorial relationships must be disclosed near the relevant content.
- Sample, seeded, mock, or editorial content must be marked as such or kept out of production-facing review surfaces.
Moderation and takedown
MateRico may remove or restrict content that is illegal, abusive, spam, off-topic, privacy-invasive, unsafe, misleading, or unsupported by the review/source rules.
A public release with live community or review submissions must define a contact route for complaints, takedowns, correction requests, and moderation appeals before launch.
Evidence required before launch
Before enabling live reviews or community content, the release owner must document the collection method, moderation owner, complaint workflow, score calculation, incentive disclosures, and any Digital Services Act applicability decision.